As leaders, we invite feedback from our customers, employees and stakeholders. The question is do we really hear what they are saying. It is imperative to our success and the future of the businesses we lead to truly listen and act. Acting includes executing on strategy that is aligned with that voice. Hear it, understand it, own it and act.
About the Blog
Reflective thinking is key to engaging in life long learning; it’s one way to “sharpen the saw,” in the words of acclaimed author, educator, and businessman Stephen Covey. Wise Words is Lorraine Wiseman’s business leadership blog.